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Gwinnett County Sheriff’s Office - Revised Inmate Mail Procedure Effective July 1, 2021
Gwinnett County Sheriff’s Office has updated their procedure for sending mail to inmates. This procedure has been revised in an effort to curb the introduction of drugs and contraband into the facility, as well as to safeguard the inmates and the staff. All inmate mail with the exception of legal correspondence, religious mail, money orders and packages should be mailed to a central processing facility. This mail must be in the form of a postcard. At the JailATM mail processing facility, postcards will be scanned and made available electronically to the inmates for a period of 14 days via JailATM devices.
Postcards should be mailed to the following address utilizing the current mail guidelines.
Note: Bulk mailings are NOT permitted at JailATM.com and will be denied.
JailATM.com – Gwinnett County Jail
Inmate Name/Inmate ID#
925B Peachtree St. NE, Box 2062
Atlanta, GA 30309
Legal Mail should be mailed directly to the jail. All legal mail must be clearly marked as being sent from an attorney, court official, government official or consulate.
Religious Mail should be mailed directly to the jail and must come directly from a religious organization utilizing the current mail guidelines.
Packages should be mailed directly to the jail, utilizing the current guidelines.
Inmate Name/Inmate ID# Gwinnett County Jail
2900 University Parkway
Lawrenceville, GA 30043
Money Orders should be mailed directly to the jail. The envelope must be addressed to:
Inmate Name/Inmate ID# Gwinnett County Jail
2900 University Parkway
Lawrenceville, GA 30043
FOR DEPOSIT ONLY
Inmate Information Search
Smart COP Inmate Information Searchinmate information search is conveniently available and ready to be searched for current and released inmates. Choose to search for inmates by name, booking, or ending date. The system will automatically list inmates booked in the last 24 hours.
Visitation
In-person inmate visitation is not allowed at the Gwinnett County Jail. The only exception is for attorneys who are visiting their clients. The Sheriff’s Office currently allows video visitation through Serious Technologies. To use the video visitation platform, visit GwinnettCountySheriff.org/inmate-information.
Gwinnett County Sheriff’s Office
2900 University Parkway
Lawrenceville. GA 30043
Main Line: 770.619.6500
Inmate Communications
Inmates at Gwinnett County Jail need to stay connected with their loved ones. For many families, the only communication with an incarcerated loved one is through Securus phone services and video visitation or by mail. Securus phone services and video visitation are monitored; and letters may be examined for contraband or evidence of wrongdoing.
Securus Technologies
- Begin receiving inmate calls today with Securus Phone Services
https://securustech.net/phone-products/
- Visit an inmate from anywhere with Securus Video Visitation
https://securustech.net/video-products/
Mail Policy
All incoming mail to inmates, with the exception of legal correspondence, must be a postcard. Postcards must be typed, written in black or blue ink or pencil. Postcards must have the sender's name and a complete return address. Postcards can be plain or pictured.
All incoming mail with the exception of legal correspondence, religious mail, packages and money orders must be mailed to the central mail processing facility addressed to:
JailATM.com – Gwinnett County Jail
Inmate Name/Inmate ID#
925B Peachtree St. NE, Box 2062
Atlanta, GA 30309
Unacceptable mail received at the Gwinnett County Jail will be returned to the post office. Unacceptable mail received at the Central Mail Processing Facility will be rejected via the central mail system and destroyed.
Types of unacceptable mail include but are not limited to:
- Defaced or altered postcards
- Mail containing plastic wrappings
- Mail marked with paint, magic markers, or crayons
- Mail with stickers or labels including address labels
- Mail with watermarks or stained in any manner
- Mail with any biohazards, including lipstick and perfumes
- Mail depicting weapons or gang references
- Mail containing sexually explicit content or nudity
- Mail containing swimwear, lingerie or any inappropriate clothing
- Oversized postcards
- Mail written in code or containing drawings
All rejected scanned mail will be electronically stored for investigative purposes.
Non-Local Newspapers, Magazines, and Books
Magazines/non-local newspaper subscriptions and books will be accepted as long as they are mailed directly from the publisher or authorized retailer.
*We DO NOT accept packages from EBAY or Amazon independent sellers.
Hardbound books (including pamphlets and booklets) will not be accepted.
All packages received for inmates by US mail or UPS containing books, newspapers, or magazines must be PRE-PAID. They must have a packing slip or receipt stating what is in the package. Any packages that do not have these slips or contain contraband items will be returned at the sender’s expense.
Books and magazines must not exceed 8 - 11 inches in size, four pounds in weight, and must not exceed a quantity of four books and/or magazines in one shipment.
Prohibited Content and Appeals
Publications that contain jail prohibited content will be confiscated and will not be distributed to inmates. These publications will be returned to the publisher or retailer.
If an item (e.g., letter, postcard, newspaper) or package received at the Gwinnett County Jail is not accepted, the rejected material will be returned to the sender or, if there is no return address, back to the post office. Unacceptable mail received at the Central Mail Processing Facility will be rejected via the central mail processing system and destroyed.
Appeals
The author/sender can appeal the decision to not accept an item to the mailroom supervisor at (770) 619-6594 within 30 days of receipt of the returned item.
If a package is not accepted the sender can appeal the decision to not accept the package to the Inmate Services supervisor at (770) 619-6485 within 30 days of receipt of the returned package.
Appeals received after 30 days will not be considered. The mailroom supervisor and the Inmate Services supervisor cannot make the initial decision to not accept an item or package. They will only hear appeals of the initial decision.
The sender of a rejected item or package received at the Gwinnett County Jail will be notified of his/her right to appeal by the use of a sticker affixed to the returned item or package or a letter of notification. The sticker or letter will notify the sender of the reason the item or package was returned, and inform the sender that he/she can call the applicable number listed above, or visit the Sheriff's Office website, to appeal the decision.
Address for Inmate Mail
Inmate Postcards should be mailed to:
JailATM.com – Gwinnett County Jail
Inmate Name/Inmate ID#
925B Peachtree St. NE, Box 2062
Atlanta, GA 30309
Legal correspondence, religious mail and packages should be mailed to:
Inmate Name/Inmate ID# Gwinnett County Jail
2900 University Parkway
Lawrenceville, GA 30043
Inmate Accounts
Inmate Accounts
All money in the possession of an inmate will be collected and deposited into an account credited to the inmate. Inmates are not allowed to have money in their possession while incarcerated.
Anyone wishing to place money on an inmate's account may do so through one of the available options below:
Online
Debit or credit cards may be used online at www.jailATM.com.
Note: there is a fee associated with using this service. Because the fee amounts vary, we will not give out fee information over the phone. The fee amounts are located on the Smart Deposit Kiosk and online.
Money Orders
Money Orders may be MAILED via the U.S. Postal Service to the inmate at the jail. Only U.S. Postal Money Orders and Western Union Money Orders will be accepted. If letters or photographs are contained in the envelope, all contents will be returned to the sender. Money Orders will be accepted through the mail. Write the inmate’s name and ID number on the money order, address the envelope to the jail, and write “For Deposit Only” on the envelope.
Address for Money Orders:
Gwinnett County Jail
2900 University Parkway
Lawrenceville, GA 30043
"FOR DEPOSIT ONLY"
Inmate's Name and ID
Smart Deposit Kiosk
Cash, Debit or Credit Cards may be used with the Smart Deposit Kiosk in the jail lobby.
Note: There is a fee associated with using the service.
Bonding
Until further notice, the Gwinnett County Sheriff’s Office is asking all visitors that are here for the bonding process to provide the exact amount of cash funds. Your patience and understanding is appreciated during this time.Bonding Process
Bonds can be posted at any time. Bond amounts are predetermined by the Sheriff’s Bond Schedule or set by a judge. If you want to post a bond you may do so by one of four methods:
Cash Bonds
Cash bonds are generally for traffic offenses, other minor offenses, misdemeanor violations, and civil cases.
Property Bonds
A property bond can be posted by a person owning equity in real estate within Gwinnett County. The property must be deeded land and/or buildings or structures.
Professional Bonding Companies
Professional bonding companies licensed as businesses in Gwinnett County and registered with the Gwinnett County Sheriff’s Office are available. Choosing a bonding company is your responsibility. Employees of the Gwinnett County Sheriff’s Office are restricted by law and cannot recommend bondsman.
Online Bonding
Bonds up to $5,000 may be posted online at www.CashBondOnline.com. Instructions and procedures are on the website.
NOTE: If you are released on bond and fail to appear for court, you will be re-arrested on a bench warrant which may have no bond.
For more information, call 770.822.8100.